Section 01

MeoTracker respects the privacy of visitors and customers and seeks to collect only the information reasonably necessary to operate the website, fulfill purchases, provide customer support, improve performance, and comply with legal obligations.

Section 02

When you browse the website, we may process technical information such as browser type, language preference, device characteristics, referring pages, visited pages, time spent, and approximate geographic signals used for localization or analytics.

Section 03

When you place an order, the checkout process may collect your name, email address, billing address, phone number, payment metadata, and order details. Payment card data is handled by Stripe and is not stored in full on our application database.

Section 04

We use the information we collect to deliver digital products, verify completed purchases, respond to support requests, maintain order records, protect against fraud, and improve the content and usability of our storefront and product experience.

Section 05

The legal bases for processing may include performance of a contract, legitimate interests in operating and securing the website, compliance with applicable law, and consent where consent is specifically requested.

Section 06

Order records may be retained for a commercially reasonable period for accounting, tax, fraud prevention, support, dispute resolution, and legal compliance purposes. Technical logs may be retained for shorter periods or as required for security analysis.

Section 07

We may share relevant data with service providers that help us process payments, host infrastructure, secure the website, deliver files, or provide customer support tooling. Those providers are engaged only to the extent needed for operational purposes.

Section 08

We do not sell personal information in the ordinary sense of exchanging customer data for direct monetary compensation. However, the website may use third-party tools that process certain identifiers or analytics signals in ways governed by their own policies.

Section 09

If you contact us by email, the contents of your message, attachments, and related metadata may be processed so that we can answer your question, investigate issues, and keep a record of the support history associated with your request.

Section 10

We implement reasonable administrative, technical, and organizational safeguards appropriate to the scale of the website, but no internet transmission or storage system can be guaranteed to be completely secure at all times.

Section 11

If you access localized content, limited language or region assumptions may be made by client-side scripts to display English or French informational text. Legal documents remain in English to preserve clarity and consistency.

Section 12

You may have rights under applicable law to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. The scope of those rights depends on your jurisdiction and the basis on which information is processed.

Section 13

To exercise privacy rights, submit a sufficiently detailed request through the support email listed on the website. We may ask for additional information to verify identity before processing a request that concerns personal data.

Section 14

We may update this Privacy Policy from time to time to reflect operational changes, legal developments, new vendor relationships, or adjustments to the website experience. The published version on the website is the version currently in effect.

Section 15

Children's privacy matters to us. The website is not intentionally directed to children, and we do not knowingly market digital self-improvement products to children without appropriate supervision or lawful basis.

Section 16

Cross-border processing may occur if our service providers operate in other countries. Where required, we rely on contractual safeguards, adequacy mechanisms, or other lawful transfer tools suitable for the circumstances.

Section 17

If you believe our handling of your information is inconsistent with this Policy or applicable law, contact us first so we have a fair opportunity to investigate and respond.

Section 18

Nothing in this Policy limits any rights you may have under mandatory law, nor does it create obligations beyond those required by applicable law and the operational commitments expressly described here.

Section 19

Where a conflict appears between a translated informational interface and this English Privacy Policy, the English Privacy Policy governs for interpretation of legal and compliance matters.

Section 20

Questions about this Privacy Policy may be directed to the support address identified on the contact and footer sections of the website.